
IT Support
Our support is to help you to keep your IT functioning smoothly with Infrastructure scalable and reliable. As well as providing telephone, email, remote desktop and on-site support to enable us to remedy issues in the most time-efficient way possible, all our clients' IT infrastructure is constantly monitored by our unique Proactive Monitoring system. Our Proactive Monitoring system performs a spectrum of system and network checks. It not only alerts us to potential issues, but often allows us to resolve problems before they have caused business interruption. Many of our clients consider us as their IT department therefore offering them the peace of mind that their IT systems are being looked after by professionals who understand their business. Solace will provide a variety of solutions such as : Server Installation, Configuration and Support as Per Warranty Router, Firewall and VPN device Installation, Configuration and Support as per Warranty Printer and Other Accessories Installation, Configuration and Support as per Warranty Operating System Installation and Support as per Licensing Software System Installation and Support as per Licensing Monitoring/Asset Management/Ticketing Tool Installation, Implementation and Support as per Licensing Wi-Fi networks Lan/Wan networks Managed broadband services Satellite broadband Internet based Virtual Private Network (VPN) MPLS Network




