The line between Online and Offline
Retailing is gradually diminishing. Today every offline player is keen
on exploring online market and vice-versa. Omnichannel retail is a
Multichannel retailing approach, which offers the ability to retailers
to provide the consistent experience to customers by converging their
offline and online channels. Omnichannel retailing is considered as a
savior to brick and mortar business and a brilliant booster for the
online brands.
Order Management
Vin eRetail helps retailers in their Omnichannel journey by catering
to Click and collect, Ship from Store and other order management
problems which business needs to solve. Following product capabilities
make Vin eRetail perfect tech solution for the Omnichannel need
Vin eRetail is preintegrated with 30+ webshops, cart solutions and
marketplaces to facilitate easy order handling and fulfillment across
multiple channels using a single pane.
Easy and customizable label, invoice, manifest report prints.
Ability to process orders in bulk to reduce order processing time and manage large order volumes.
Integration with 40+ shipping partner for last mile delivery.
Integrated cloud Point of Sale for store operations.
1. Click and Collect
Vin eRetail enables retailers to accept orders online through company
website/ marketplace and pick up from the store by solving the
following
Route order to the right store where the customer would come for pick-up.
Identify and segregate such orders so that they are not processed and shipped like the standard orders
Assign and block inventory for such orders so that there is no stock-out scenario when customers come for pick-up
Prioritize such orders for inventory allocation over normal orders
2. Ship From Store
The customer may shop for an item using a catalogue, a website,
marketplace or a physical store and want it shipped to his delivery
location. Vin eRetail enables this flow in the following ways
Route that order to the correct fulfillment center for order processing
Quick and easy print of invoices, labels, manifests for such ordes
Optimal transporter selection via predefined shipping rules to reduce shipping costs
Cross Channel Inventory Management
With multiple channels, it becomes a tedious task to individually
monitor, update and manage inventory on each channel. Vin eRetail helps
you automate and centralize inventory management with stock updation
across all channels on real-time basis
Maintain centralized and integrated inventory view for all channels
Auto-publish updated inventory on all marketplace channels
Option to maintain channel and SKU level safety stock levels to avoid stock-outs and overbooking
Cross Channel Returns Management
With OmniChannel retailing, customer gets the flexibility to return
an order to any store irrespective of the channel from where it was
purchased. Vin eRetail is integrated to all channels across all
locations to ensure that the customer enjoys a unified and integrated
shopping experience.
Accept return for order placed online or offline through any channel.
Easy return receipt generation for a seamless experience.
Easy receiving, QC and re-stocking flow for the returned item.