CRM Software In Hyderabad

Salient Features : *Lead Management* 1)Lead info capturing with billing and communication addresses 2)Feasibility Management 3)KYC management4)BOQ comparison5)Project Management6)NOC resource Management *Ticketing Helpdesk Management*1)*Omni channel* integration i.e Mail ,call centre, Customer self-care portal and social media integrations for raising tickets2)SLA management3)Escalation Management4)Communication Management with Customers through SMS/email/what's app integration5)Spare Management integrated with tickets *Incident Management*1)Parent and Child ticket policy for Incident Management*POP Management*1)inventory mapping2)Resource Mapping *IP Management*1)IPV4 resource management2)Billing Collection Management*3)Automation of invoice generationindividual/consolidated invoice generation options *Field Management*1)Android app for field Management 2)ticket status tracking3)employee live tracking 4)Inventory Management5)Indent Management6)Attendance management7)Expense Management Inventory Management *Vendor Management *Purchase Order *Branch to Branch transfer *Indent Raising Sales Analytics :Helps to create better Marketing campaigns by analyzing the hard data of previous campaigns. CRM On Mobile : CRM on mobile helps staff to engage valued customers in a more informed way. They can check and manage complete life cycle of customer management through this App which supports on Android IOS platforms. Sales force Automation: Helps to automate outgoing calls and sales campaigns as well as the organization of data for more effective feature campaigns. Sales Forecasting : Forecasting helps you to create a benchmark with your results versus with efforts. Email Integration : Now you can gain all of the automation and the organization of a dedicated Email client inside your CRM User interface. Work Flow Approvals : Helps to automize internal workflows and approval status Sales Data : It gives ability to organize sales and customer data in to manageable chunks File Storage : It provides file storage which helps to pull out as and when required by users. Sales Performance Management : Helps to see what aspects of the sales team are performing well and which need improvement. By identifying problem areas with concrete data ,they can be more efficiently addressed. Chat Integration : By Integrating Chat Feature directly to your CRM ,You can chat with employees , Partners and provide customer support all from the same UI. Call Center Integration : You can have seamless call center integration with your CRM which helps to have complete control on lead generations and customer interactions. Cloud Based or On-premise Integration : CRM365 can be used as Cloud Based or On Premise. Product Level Quotes: Facilitates product level quotes along with edit option for follow-up quotes.

CRM Software

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Microsoft Dynamics 365 Customer Service is a module for customer service automation that streamlines case and knowledge management, enables personalized service with a 360-degree customer view, and provides visibility into service agents' performance with dashboards and reports.

We have a range of Software solutions which we provide Integrate with our clients, as per their needs and requirements. Be it a simple Accounting Software, or a complete CRM/ Sales Management/ Pipeline Management/ Field Service Management Solution, you can reach us and we provide you with the best solution till you are up and running, We believe that a software is sold only when the user utilizes its full potential.