Desktop Services - Manufacturer

Take control of your desktops and cut support costsWhen left unmanaged your desktops can become a money pit, taking up a lot of support time. We can help you take control of your desktop environment through:*Supplying and setting up new hardware cost-effectively*Upgrading software across the business*Providing emergency help-desk support services*Reviewing your existing set-up and recommending more efficient solutionsStandard Operating EnvironmentsA Standard Operating Environment (SOE) will ensure that all your desktop and server computers are running the same operating system and applications. When something goes wrong, our technicians are familiar with your environment and will know how to fix the problem quickly and efficiently. Ultimately this minimises the amount of downtime in your office. A SOE will also save your business money by minimising support costs.

The Android tablet marketplace appears controlled to reach Apples long-standing winner, the iPad. With this flowing market style, new and more businesses feel the need to hit into as yet unrealized Android tablet marketplace to capitalize on the increasing style for Android tablets. Android tablets are increasing in standings of screen size due to a customer focused essentially for better space to relate with. This means great possible for those who want to use this style to offer their customers an app matched to Android tablets. And in order to build such user-delight built apps, one would need professionals who know the requirement for gainful and accessible Android tablet apps. We at Mak Enterprises invested in this platform and are now hugely proficient in the design, development, and creation of Android Tablet apps.

DMS will cover desktops, laptops and printers and peripherals of client organization. Support on desktops will Cover:Problem diagnosis and hardware support.Support for OS and other system software.Support for third party software e.g. Microsoft Office Network connectivity support.Email client support.Problem diagnosis, support and resolution for peripherals such as mouse/ monitors / cables and network cards.Install/Move/Add/Changes

Windows Desktop

Manage hardware & software inventories, anti-virus management, capacity monitoring as well as users activities monitoring, storage & security management, monitoring servers, monitoring network capacity & utilization, we do it all.

ScopeDMS will cover desktops, laptops and printers and peripherals of client organization. Support on desktops will Cover:Problem diagnosis and hardware support.Support for OS and other system software.Support for third party software e.g. Microsoft Office Network connectivity support.Email client support.Problem diagnosis, support and resolution for peripherals such as mouse/ monitors / cables and network cards.Install/Move/Add/ChangesPrinters DeliverablesPrinters at all locations as defined in the scope will be covered under comprehensive AMC.Vendor management for escalated hardware support for those Printers not covered under AMC/warranty by ITV.Problem diagnosis, hardware support and problem rectification for all laptops covered under AMC/warranty by ITV. Escalation and referral to other organizations/vendors. Vendor management for escalated support; provide local support for network connectivity and user replaceable toners/consumables. Diagnosing the problem and resolving it or getting the same resolved through AMC/hardware vendors, as required, as per the severity level assigned to it. Support on desktop OS and OA software. Resolving printing problems of the users. Resolving network connectivity problems at the client end.Performing any Install, Move, Add or Change at the client level. Record all installation of new machines, movement within site,changes in configuration of machines Installation and configuration of desktop applications. Configuration/troubleshooting of network connectivity.

Manage hardware & software inventories, anti-virus management, capacity monitoring as well as users activities monitoring, storage & security management, monitoring servers, monitoring network capacity & utilization, we do it all.

Communications System Modelling

Desktop Solution

With MEHER's online service offerings , you can now order all your printing needs without having to leave the comfort of your desktop. Simply go to our ONLINE ORDERING Section , and place your orders. What's more - you can even pay online, and we shall have your orders delivered to your desk!

Scope DMS will cover desktops, laptops and printers and peripherals of client organization. Support on desktops will Cover: Problem diagnosis and hardware support. Support for OS and other system software. Support for third party software e.g. Microsoft Office Network connectivity support Email client support Problem diagnosis, support and resolution for peripherals such as mouse/ monitors / cables and network cards. Install/Move/Add/Changes Printers Printers at all locations as defined in the scope will be covered under comprehensive AMC. Vendor management for escalated hardware support for those Printers not covered under AMC/warranty by ITV. Problem diagnosis, hardware support and problem rectification for all laptops covered under AMC/warranty by ITV. Vendor management for escalated support; provide local support for network connectivity and user replaceable toners/consumables.

Desktop Services

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