Convenience, consumer retention, connectivity and financial intelligence do have a great bearing on the lending process. With an in-depth insight into the consumer lending industry and extensive expertise Sigma Web Solutions in areas of Collection and collateral management addresses convenience, connectivity and aids in customer retention. Sigma Collection solution supports all major retail products such as credit cards, mortgage loans, automobile loans, personal loans and consumer durables loans. The collection system helps the lenders to keep track of the defaulters who falter in their loan repayment commitments. The system makes the process of follow-up for collectors easy and robust in terms of time consumption and effectiveness. Collection system has the capability to handle end-to-end collection tracking, commencing from identifying Non-Performing Loan (NPL) and Potential Non-Performing Loan (PNPL) to automation of the processes for collection monitoring. At Sigma, we are totally committed to providing the best debt collection services by utilizing the skills of our highly experienced debt collectors with RBI Degree holder by using the latest computer technology. We set high standards throughout our debt collection agency and pride ourselves on providing effective, efficient and fair debt collection service. The Key features include: Monitoring of Potential NPL (Past Due) and NPL accounts Automatic Allocation to Collectors using CRM for follow-up and monitoring Automation of the process for tracking, monitoring, scheduling, reminder, alert generation, Letters Provision for Administrative Tasks such as Skip Tracing, Field Visits etc Monitoring by Supervisor Internet based interface for Solicitors to update Recovery status on legal proceedings Management Reports including performance reports.