Mobile Banking Service
Mobile Banking (Account Opening)Georoid mobile banking solution for account openingGOVERNMENT RULEAs part of 'Know Your Customer' (KYC) principle, RBI has issued several guidelines relating to identification of depositors and advised the banks to put in place systems and procedures to help control financial frauds, identify suspicious activities, and for monitoring of large value cash transactions. Instructions have also been issued by the RBI from time to time advising banks to be vigilant while opening accounts for new customers to prevent misuse of the banking system for perpetration of frauds.SOLUTION OVERVIEWGeoroid Technologies developed Mobile based solution for automating the Bank Account opening Credit Card / Customer Loan, Insurance form filling tracking process for banking operations. Remote account opening system replaces previous, cumbersome processes and more than one interaction with the customer.The Smartphone/tablet apps scales easily to cater for demand, since new devices can be acquired relatively easily and placed "in the field", while its high-tech imaging and optimised communications technologies dramatically reduce the time it takes to serve the customer.PRESENT OPERATION MODELCredit application process wherein the registration verification of the customer is done through filling up of the form and customer tracking is a very tedious task for the bank. The current process of field force reporting is manual and paper- based. Firstly the sales executive approaches the customer and fills the application form and captures his personal details which are sent to the DSA for verification. The data operators in the branch key in the form details into the system. Then verification and QA is done. When it is approved, the forms are sent to the CPA who reviews application. The data operators key in the form details again at the head office. So, this results in duplication of work and is very cumber some. Moreover, the bank gets to know about the application only when the application reaches CPA i.e. after 5-7 days and till that time even the customer is unaware of the status of application.SolutionOur Product allows field executives to enter the personal details of the customers like name of the customer, date of birth, gender, nationality and his office details on the mobile. The executives can even click customer's photograph and get his signature for authenticity. The DSA immediately comes to know about the application. So it takes very less time to verify the application and approve it. The solution enables the field representatives to fill application on mobile device and transfer data in real time to the central server for Verification Processing. This process will help in saving time and reduce the costs as well. This Solution enables tracking of applications right from the DSA level and improves and digitize the current process for Account Opening Credit card creation through the Direct/DSA channel.A secure web backend is provided for auto synchronization using Web services. Data Synchronization via GPRS is possible. The web panel provides authentication and helps in managing leads i.e. import /export from an existing application. Panel also helps in editing data filled in by field executives and enable/ disable field executive's mobile account. Reports generation, tracking of daily progress report of field sales executives in real time and tracking edits and versions is also possible.Specific Features of the system:
New customer capture formCapture mandatory document photo like PAN Card/ License / Photo IDCustomer signature captureSecure Real Time Transfer of DataComplete approval workflow over secure web panel
.svg)