Order fulfillment services handle the entire process of getting a customer's order to their doorstep, including storing inventory, processing orders, picking and packing items, and shipping.
With the expansion and development of the retail industry, businesses realized that one size fits all is nothing but a myth, as far as order management is considered. You cannot just work on a similar pattern while managing huge volumes of orders because there can be specifications that will vary from one customer to another. This process is not as easy as it seems to be and if mismanaged it can affect your businesss profits and even your image in the market. In order to avoid such miscues, it is best to outsource order processing call center services.Order management and fulfillment services are aimed towards seamlessly managing the order taking process. We are a leading contact center engaged in offering a variety of back office support services including order management and fulfillment services. With our seasoned professionals and sophisticated technological infrastructure, we are armed to smoothly handle your businesss order management process. So, get in touch with us right away and outsource order taking services. Our commitment to delivering quality services has helped us in attaining clients all over India and we will be delighted to serve you by offering services that will prove to be an asset for your organization.
We help you send your online orders to customers quickly and safely. You store your products with us, and we pack and ship them as soon as you get an order. We handle everything storage, packing, and delivery. Our service is perfect for sellers on Amazon, Flipkart, Meesho, and other platforms.
Why Choose Us: ✅ Fast delivery all over India ✅ Safe and clean storage ✅ Neat and careful packing ✅ Live updates on your orders
In the Ecommerce world it is importent to ensure that your costumers recieve their products on time and properply packed. We provide Order Fulfillment Services. These Include:
Warehousing
Inventory Management
Order Packaging
Order Dispatch through your courier partner
This will allow you to automate the business, free up your time and focus only on Growing Your Sales.Warehouse Location: Noida (Delhi NCR)
VOLANS has over the years partnered leading ecommerce, retail, consumer goods and manufacturing companies amongst others to efficiently manage their order management process. We use a combination of voice and non-voice processes to ensure guided selling, higher order accuracy, faster processing, bill processing and shipment of products. We also offer shipment tracking to ensure customers are constantly engaged with the entire process from purchase to delivery. Read
Our backend algorithms will carefully assign your package to the appropriate shipper that we have empanelled backend, basis a mix of effectiveness and cost towards better deliverability.
The line between Online and Offline
Retailing is gradually diminishing. Today every offline player is keen
on exploring online market and vice-versa. Omnichannel retail is a
Multichannel retailing approach, which offers the ability to retailers
to provide the consistent experience to customers by converging their
offline and online channels. Omnichannel retailing is considered as a
savior to brick and mortar business and a brilliant booster for the
online brands.
Order Management
Vin eRetail helps retailers in their Omnichannel journey by catering
to Click and collect, Ship from Store and other order management
problems which business needs to solve. Following product capabilities
make Vin eRetail perfect tech solution for the Omnichannel need
Vin eRetail is preintegrated with 30+ webshops, cart solutions and
marketplaces to facilitate easy order handling and fulfillment across
multiple channels using a single pane.
Easy and customizable label, invoice, manifest report prints.
Ability to process orders in bulk to reduce order processing time and manage large order volumes.
Integration with 40+ shipping partner for last mile delivery.
Integrated cloud Point of Sale for store operations.
1. Click and Collect
Vin eRetail enables retailers to accept orders online through company
website/ marketplace and pick up from the store by solving the
following
Route order to the right store where the customer would come for pick-up.
Identify and segregate such orders so that they are not processed and shipped like the standard orders
Assign and block inventory for such orders so that there is no stock-out scenario when customers come for pick-up
Prioritize such orders for inventory allocation over normal orders
2. Ship From Store
The customer may shop for an item using a catalogue, a website,
marketplace or a physical store and want it shipped to his delivery
location. Vin eRetail enables this flow in the following ways
Route that order to the correct fulfillment center for order processing
Quick and easy print of invoices, labels, manifests for such ordes
Optimal transporter selection via predefined shipping rules to reduce shipping costs
Cross Channel Inventory Management
With multiple channels, it becomes a tedious task to individually
monitor, update and manage inventory on each channel. Vin eRetail helps
you automate and centralize inventory management with stock updation
across all channels on real-time basis
Maintain centralized and integrated inventory view for all channels
Auto-publish updated inventory on all marketplace channels
Option to maintain channel and SKU level safety stock levels to avoid stock-outs and overbooking
Cross Channel Returns Management
With OmniChannel retailing, customer gets the flexibility to return
an order to any store irrespective of the channel from where it was
purchased. Vin eRetail is integrated to all channels across all
locations to ensure that the customer enjoys a unified and integrated
shopping experience.
Accept return for order placed online or offline through any channel.
Easy return receipt generation for a seamless experience.
Easy receiving, QC and re-stocking flow for the returned item.
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